AmericasHealth Plan utilizes evidence based guidelines when making decisions regarding referral requests for services. As a member, you may ask for free copies of all information used to make a decision regarding your requested service. If you would like a copy of the actual benefit provision, guidelines protocol, or criteria that we based our decision on, you may call AmericasHealth Plan at (800) 633-3313 or email info@americashp.com.
For immediate assistance, please call (800) 633-3313 (TTY 711)